Shipping Policy

1. Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Times

  • Shipping costs are calculated at checkout and depend on the delivery address and order size.

  • Estimated delivery times:

    • International: 10–20 business days (depending on destination)

     

  • Please note: delivery times are estimates and may vary due to carrier delays or customs checks.

3. International Shipping

  • We offer international shipping to selected countries.

  • Customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details (if available).

  • If you do not receive tracking information within 5 business days of your order, please contact us.

5. Undeliverable Packages

  • If a package is returned to us due to an incorrect or incomplete address provided by the customer, reshipping costs will be the responsibility of the customer.

6. Delays

  • While we do our best to ensure timely delivery, we cannot be held responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

7. Contact Information

For any questions about shipping, please contact us at:
📧 info@reve-de-paris.com